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Dear visitor!

Please pay Your attention that complaints and appeals related to criminal, civil or administrative proceedings, as well as inspections, prosecution response measures, clarification of the legislation are submitted to the Prosecutor General:

  • - on purpose;
  • - via the postal service;
  • - in the electronic portal www.115.kz.
To send appeals to electronic portal www.115.kz must have a digital signature (DS), which is available from Service Centre (SC).

In order to speed up the answers to your questions, you are kindly asked to present the subject matter clearly and concisely. Before asking a question, you should look for the answer in the materials of the blog. It is possible that they have the answer to your question, and you will easily get the necessary information.


To use this service you need to make your blog agreement.


The agreement on participation

If You want to raise some issue, You should complete the following form (to fill each box, otherwise the matter will not be accepted):

  • Your full name (Written in words)
  • Region
  • Personal email
  • Question

*I confirm the accuracy of the information and do not mind holding action for the establishment of my personality.

*When not match the data specified in the fields, the question will be automatically removed and left without consideration.

After sending a question, you will see the current status of your question.

The issues are not considered such as: :

  • Contain swear words
  • Containing the text unreadable and incomprehensible reduction
  • Point to the problem is not related to the competence of the person to whom the question is addressed

The appeal may be subject to moderation according to the norms of ethics and rules of spelling before publishing. Some information offensive, defamatory, libelous, and other information that harm the honor, dignity and business reputation, or used for the purposes of defamation or incitement of social, racial, national, religious, class and tribal strife, or insulting the national honor and dignity, religious feelings of citizens, or to the alleged discrimination for reasons of origin, social, property status, sex, race, nationality, language, religion, belief may be excluded from the text of the appeal.

As a general rule, an address’s moderation and preparation even of the intermediate answer takes some time. In this connection, duplicating addresses, or issues, specifying the reason for non-deployment of previously filed applications, or the status of their current moderation may not be republished.

No complaints are accepted on terms of response to address, requiring rapid resolution (of the urgency of the issues), in particular, received after hours.

Compliance with these provisions is an essential condition for the publication of address (issue).

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